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STORE POLICY

Terms and Conditions

Effective Date: [10th April 2024]

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Welcome to Tattoo Tribe! Our website, www.thetattootribe.com, is a community and online shop dedicated to tattoo artists and enthusiasts. These terms and conditions outline the rules and regulations for the use of Tattoo Tribe's Website and services.

 
1. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by these terms and ]conditions. If you disagree with any part of the terms, you must not use this website.

2. Intellectual Property Rights

  • Ownership: The content on this website, including digital art, tutorials, and text, images, logos, and video, is owned by Tattoo Tribe and/or its licensors and is protected by copyright and intellectual property laws.

  • Usage: Content provided is for your information and personal use only and must not be copied, reproduced, distributed, transmitted, broadcast, displayed, sold, or otherwise exploited for any other purposes without our prior written consent.

3. User-Generated Content

  • Contributions: Users may post, upload, and/or contribute content to the site (e.g., in forums, product reviews). You are solely responsible for the content you provide and its accuracy.

  • Rights: By posting content, you grant Tattoo Tribe a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content in connection with the services provided by the website.

  • Moderation: We reserve the right to review, edit, or remove any content that we deem inappropriate, offensive, or in violation of these terms and conditions.

4. Account Registration and Security

  • Account Creation: You may be required to create an account to access certain features of the site. You must provide accurate and complete information.

  • Responsibility: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

5. Purchases

  • Order Process: When you purchase a product from Tattoo Tribe, you agree to pay the stated price, applicable taxes, and any shipping fees.

  • Payment Methods: Payments are processed through our payment gateway, Razorpay. We accept various payment methods such as credit cards and digital wallets.

6. Prohibited Uses

You are prohibited from using the site or its content:

  • for any unlawful purpose;

  • to solicit others to perform or participate in any unlawful acts;

  • to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

  • to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

7. Termination

We may terminate or suspend your account and bar access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.

8. Limitation of Liability

Tattoo Tribe will not be liable for any indirect, special, incidental, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the services.

9. Governing Law

These terms shall be governed and construed in accordance with the laws of Mumbai, Maharashtra - India without regard to its conflict of law provisions.

10. Changes

We reserve the right, at our sole discretion, to modify or replace these terms at any time. What constitutes a material change will be determined at our sole discretion.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at hi@thetattootribe.com.

Privacy & Safety

Effective Date: [10th April 2024]

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Welcome to Tattoo Tribe, your premier destination for digital art resources and print-on-demand products tailored for tattoo enthusiasts and artists. Your privacy is critically important to us, and this policy outlines how we collect, use, and share information about you through www.thetattootribe.com and associated services.

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1. Information We Collect
a. Information You Provide

  • Account Information: When you create an account, purchase a product, or participate in our forums, we collect information such as your name, email address, postal address, phone number, and payment information.

  • Content You Submit: We collect information you provide in user-generated content, like forum posts and product reviews.

b. Information Collected Automatically

  • Browsing Information: We gather data about your browsing behavior on our website, including pages visited, time spent on pages, and other interaction data.

  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to personalize your experience and improve our services.

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2. How We Use Your Information

  • To Provide Services: To manage your orders, provide customer support, and ensure effective communication.

  • For Marketing Purposes: To send you promotional offers, updates about new products, and information on events via email, subject to your consent where required by law.

  • To Improve Our Services: We analyze usage data to understand customer behavior and trends to enhance our website and services.

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3. Sharing Your Information
a. Third-Party Service Providers

  • Manufacturing and Shipping Partners: We share necessary order details with Printful to fulfill and ship your orders.

  • Payment Processing: We use Razorpay to process payments; your payment information is shared with them to complete transactions.

  • Marketing and Advertising: We share limited data with platforms like Meta, Facebook, Instagram, and Google to conduct marketing and promotional campaigns.

b. Legal Requirements

  • We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of our business, our customers, or others.

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4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

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5. International Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

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6. Your Rights

You have certain rights regarding the personal information we hold about you. These may include the rights to access, correct, delete, or restrict the use of your personal information, or to request that we provide a copy of your personal information for portability.

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7. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [hi@thetattootribe.com].

Compliance and Legal

Effective Date: [10th April 2024]

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At Tattoo Tribe, we are committed to conducting our business in accordance with all applicable laws and regulations and to ensuring the highest level of ethical standards and compliance. This page outlines the key legal and compliance aspects of our operations, particularly as they relate to our online presence and international sales of digital art resources and print-on-demand products.

1. Regulatory Compliance

  • Data Protection and Privacy: Tattoo Tribe complies with the Information Technology Act, 2000, and the rules made thereunder which mandate reasonable security practices and procedures for sensitive personal data or information. Although not currently under GDPR jurisdiction, we strive to adhere to the principles of data protection and privacy that are globally recognized, preparing us for future expansion into regions covered by stricter data protection laws like GDPR.

  • Intellectual Property Rights: We respect the intellectual property rights of others and expect our users to do the same. All digital content available on our platform is either owned by Tattoo Tribe or licensed appropriately from the artists. Use of any content from our site, including reproduction, modification, distribution, or replication, without prior written approval is strictly prohibited.

2. International Compliance

  • Customs and Export Control: For international shipments, products may be subject to customs clearance procedures in the destination country, which can cause delays beyond original delivery estimates. Customers are responsible for all applicable customs, duties, tariffs, taxes, and import fees incurred at the destination.

  • Product Compliance: All products, both digital and physical, comply with the standards and regulations of the countries they are shipped to, as far as applicable and to the extent possible within the framework of a print-on-demand business model.

3. Payment Compliance

  • Secure Transactions: All payment processing is handled through Razorpay, which is PCI DSS compliant, ensuring that all credit card information is processed, stored, and transmitted securely.

  • Anti-Money Laundering (AML) Policies: Tattoo Tribe adheres to anti-money laundering laws and regulations and implements necessary checks to prevent the misuse of its services for money laundering or terrorist financing.

4. Legal Disputes and Governing Law

  • Jurisdiction: Any disputes related to or arising out of the use of our website, products, or services will be governed by the laws of India, without regard to its conflict of law provisions.

  • Dispute Resolution: We aim to resolve any disputes amicably through our customer service. However, if resolution cannot be reached, disputes will be resolved through arbitration or in a court of competent jurisdiction in India.

5. Changes to Compliance Policies

  • Updates: Tattoo Tribe reserves the right to modify this compliance and legal considerations page at any time. Changes will be effective immediately upon posting the updated document on our website. Users are encouraged to frequently check this page for any changes.

6. Contact Information

For any questions or concerns regarding legal and compliance issues, please contact us via email at hi@thetattootribe.com.

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Payment Policy

Effective Date: [10th April 2024]

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Thank you for choosing Tattoo Tribe for your digital art resources and custom print-on-demand products. We are committed to providing a secure, efficient, and convenient payment experience. Below are the details of our payment policy.

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1. Payment Gateway

Tattoo Tribe uses Razorpay, a leading payment gateway, to securely process payments. Razorpay supports a variety of payment methods and adheres to strict safety standards to protect your personal and payment information.

2. Accepted Payment Methods

We strive to accommodate various payment preferences to ensure a smooth checkout process:

  • Credit Cards: We accept major credit cards including Visa, MasterCard, and American Express.

  • Digital Wallets: Payments can also be made through popular digital wallets such as PayPal, Apple Pay, and Google Pay.

3. Currency Handling

  • Local Currency Display: Prices for our products and services are displayed in the customer’s local currency when possible to provide clarity and prevent any confusion during the checkout process.

  • Currency Conversion: All transactions processed in a currency different from the Indian Rupee (INR) are subject to currency conversion rates applied by Razorpay. These rates are updated regularly based on the global currency exchange market.

4. Pricing and Taxes

  • Inclusive Pricing: All product prices displayed on our website include applicable taxes to ensure transparency. No hidden fees are charged at the time of checkout.

  • International Taxes and Duties: For international orders, customers are responsible for any local taxes, customs duties, or other fees prescribed by the laws of their respective countries.

5. Payment Security

  • Data Protection: We implement advanced security measures to protect your data. Razorpay is compliant with the highest level of Payment Card Industry Data Security Standard (PCI DSS) to ensure secure handling of credit card information by our system and our service providers.

  • SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption technology to secure the connection between your web browser and our servers, ensuring that all data passed between the two remains private.

6. Transaction Confirmation

  • Confirmation Email: After making a payment, you will receive an email confirmation containing the details of your transaction. If you do not receive this email within a few hours of your purchase, please contact our customer support.

  • Order Invoice: Along with the confirmation email, an invoice detailing your purchase, including taxes and any other applicable charges, will be provided.

7. Refund and Cancellations

  • Refund Policy: Please refer to our Return and Refund Policy for details on how refunds are processed. Generally, refunds will be issued to the original method of payment within a certain number of days, depending on the payment provider’s policies.

  • Cancellation Requests: Order cancellations are subject to our cancellation policy detailed in the Terms and Conditions. Cancellations are generally permitted within a limited time frame after the order is placed.

8. Contact Us

For any payment-related inquiries or issues, please reach out to us via email at hi@thetattootribe.com. Our customer service team is here to assist you with any questions or concerns you may have.

Cancellation Policy

Effective Date: [10th April 2024]

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At Tattoo Tribe, we strive to fulfill orders as quickly as possible to ensure that you receive your items promptly. However, we understand that circumstances can change, and you may need to cancel your order. Below are the terms governing order cancellations at Tattoo Tribe:

1. Cancellation Window

  • Standard Orders: Customers may cancel their orders within 24 hours of placing them without incurring any charges. This allows us to accommodate changes before the order processing begins.

  • Custom Orders: Due to the nature of custom print-on-demand products, cancellation requests must be made within 12 hours of order placement. After this period, as we may have already begun the production process, cancellations cannot be accepted.

2. How to Cancel Your Order

To cancel an order, please follow these steps:

  • Contact Us: Send an email to hi@thetattootribe.com with your order details and a request for cancellation.

  • Confirmation: Our customer service team will review your request and respond within 24 hours. If your order is eligible for cancellation, we will process it immediately and confirm the cancellation via email.

3. Refunds for Cancelled Orders
  • Eligibility: If your cancellation request is accepted, a full refund will be issued to the original method of payment.
  • Processing Time: Refunds are typically processed within 7-10 business days. Please note that depending on your bank or credit card issuer, it may take additional time for the refund to be reflected in your account.
4. Late or Non-Cancellable Orders

  • Digital Products: All digital products sold on www.thetattootribe.com are non-returnable due to their intangible nature.

  • Production Started: If your order has already entered the production phase (especially for custom items) or has been shipped, it cannot be cancelled. In such cases, please refer to our Return and Refund Policy for options.

  • Received Orders: If you wish to return the product after receiving it, you may do so in accordance with our Return and Refund Policy, provided the item meets the return eligibility criteria.

5. Modifications to Orders

  • Adjustments: If you need to make changes to your order (such as size, color, or quantity) and it is within the cancellation window, we recommend canceling the original order and placing a new order with the correct details.

6. Contact Information

  • For any questions or further assistance with your cancellation, please contact our customer support team at hi@thetattootribe.com. We are here to help ensure your satisfaction with every transaction.

Payment Methods
Payment Methods
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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